I am progressing through a Trailhead module - Analytics Dashboard Building Basics - and I was verifying the challenge for Add Key Metrics to Evaluate Your Business and I get the error msg that the "Dashboard is not in the correct state"

I have checked the dashboard 3 times and it appears to be in the correct state.

I am working through pre-requisites for ANC301 and I would like to proceed to the next module in proper standing.

Please advise.

Thank you,

Emanuel

Hello

Trying to verify a challenge but hitting the following error:
Challenge Not yet complete... here's what's wrong: Could not find the correct dashboard state. Please verify the endpoint and results are correct. I have connected Trailhead to my dev org but perhaps since the dev org is in Swedish it is unable to verify the work I did?

Trail:
https://trailhead.salesforce.com/modules/wave_dashboard_designer_basics/units/wave_add_key_metrics_evaluate_business

Dev org:
https://eu11.salesforce.com/analytics/wave/wave.apexp?tsid=02u0Y0000013781
philip@wavey.se

Perhaps something else I can try?

Hello,

 

I've discovered something very strange with Force.com Sites and the Customer Portal.  If you change the owner of a Case to a Customer Portal User this then updates the Case's Contact to the Contact associated with the Customer Portal User.

 

This change happens deep in the background and by passes all of the validation rules and triggers that we have in place to prevent Case Contact's from changing, and Cases being logged with Contacts associated to an Account other than the one the Case is associated with.  However, when you change the Case Owner back to an internal user, the Validation and Triggers are fired and then it recgonises that the Case's Contact is not assoicated with the same Account as the Case and an error is produced.

 

My question is:  Is this correct behaviour or am I missing something obvious with Sharing Rules or such like?

 

Any tips would be greatly appreciated.

 

Kind regards,

 

Paul.

I am progressing through a Trailhead module - Analytics Dashboard Building Basics - and I was verifying the challenge for Add Key Metrics to Evaluate Your Business and I get the error msg that the "Dashboard is not in the correct state"

I have checked the dashboard 3 times and it appears to be in the correct state.

I am working through pre-requisites for ANC301 and I would like to proceed to the next module in proper standing.

Please advise.

Thank you,

Emanuel

Hello,

 

I've discovered something very strange with Force.com Sites and the Customer Portal.  If you change the owner of a Case to a Customer Portal User this then updates the Case's Contact to the Contact associated with the Customer Portal User.

 

This change happens deep in the background and by passes all of the validation rules and triggers that we have in place to prevent Case Contact's from changing, and Cases being logged with Contacts associated to an Account other than the one the Case is associated with.  However, when you change the Case Owner back to an internal user, the Validation and Triggers are fired and then it recgonises that the Case's Contact is not assoicated with the same Account as the Case and an error is produced.

 

My question is:  Is this correct behaviour or am I missing something obvious with Sharing Rules or such like?

 

Any tips would be greatly appreciated.

 

Kind regards,

 

Paul.