Hi All,

Hope you will be fine. 

We have developed REST webservices in Salesforce and then calling these APIs from External system (Wordpress/PHP) using OAuth 2.0. We have created an app in salesforce as required.

We are encountring an issue that sometimes our access token get expired. We are unable to find that why the access token is expiring. Sometime access token expires within a day and sometime the access token works for couple of weeks.

You can see my app setting in Salesforce. 


REST App setting in Salesforce


I read some articles where it is said that the access token expires based on the user count but I always see 1 in user count. (see image in new tab)



How can I prevent expiring access token???

Any help would be appriciated. Thanks for reading over my issue.

Thanks