• Teodor Trifonov
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I have been wrestling with creating simple summary report and there is something I must be doing wrong because it gives me an error:

"Challenge Not yet complete... here's what's wrong: 
The 'Case Status' report is not grouped by Status.​"

This is my report:
User-added image

Create a report to show cases
Roberto Alvarez, Ursa Major Solar's COO, has asked for a report of the company's customer service cases. He wants the report formatted so he can see at a glance which cases are new, working, escalated, and closed. Create a summary report of cases to show Roberto.
Report type: Cases
Report format: Summary
Report name: Case Status
Range: All Time
Include these fields: Case Owner, Subject, and Account Name
Group by: Status
Save the report in any folder

Could someone help?

Hi All,

I have created a summary report named "Cases by Status" and included Case Owner and Account Name fields as columns. But still I am getting an error saying...
Challenge not yet complete... here's what's wrong:  The 'Cases by Status' report does not include the Owner and Account Name columns. Where am I going wrong?