Does anyone have any insight as to why a button might only appear in mobile and not in a Lightning page layout? We used the Lightning Experience Configuration Converter to arrive at the Lightning Component.

Looking for some guidance on converting the following Javascript button as we move over to Lightning.

if('{!Case.BugNumber__c}' == '') {
    if('{!TEXT(Case.Reason)}' == '') {
      alert('NO! NO! NO! Case Reason must be selected before you can create a TFS Issue!  So sorry. Try again with feeling this time!');
    } else {
        window.open(
'http://abc.defgh.local:8080/tfs/DesktopProductsCollection/Products/_workItems/create/{!IF(ISPICKVAL(Case.Reason,"xxxProduct (http://tfs.tituscorp.local:8080/tfs/DesktopProductsCollection/Products/_workItems/create/%7b!IF(ISPICKVAL(Case.Reason,%22xxxProduct) Issue (Bug)"), "Bug", "Issue")}?%5BSystem.Title%5D={!URLENCODE(Case.Subject)}&%5BSystem.AreaPath%5D=Products&%5BMicrosoft.VSTS.Common.Priority%5D=3&%5BMicrosoft.VSTS.Common.Severity%5D=3)+Medium&%5BUniversalCont.CaseID%5D={!Case.CaseNumber}&%5B{!IF(ISPICKVAL(Case.Reason,"xxxProduct Issue (Bug)"), "Microsoft.VSTS.Build.FoundIn", "UniversalCont.Version")}%5D={!Case.Version__c}&%5BUniversalCont.CustomerID%5D={!Account.Name}&%5BUniversalCont.Source%5D={!IF(ISPICKVAL(Account.Type, "Customer"), "Support", "Support")}&%5BSystem.Description%5D=%3Ca+href%3D%22{!URLENCODE(Case.dev_view_link__c)}%22%3EView+Case%3C%2Fa%3E+/+%3Ca+href%3D%22{!URLENCODE(Case.dev_ping_link__c)}%22%3EPing+Support%3C%2Fa%3E%3Cbr+%2F%3E{!IF(LEN(URLENCODE(Case.Description)) > 1000, "%3Cbr+%2F%3EEXTRA LONG DESCRIPTION....%3Cbr+%2F%3EPLEASE COPY DESCRIPTION MANUALLY FROM SF CASE%3Cbr+%2F%3EBUT LEAVE LINKS ON FIRST LINE ABOVE.", URLENCODE(Case.Description))}'
);
    }
}else{
   alert('TFS Number already exists in this case!!');
}
Thanks in advance.

We have a custom picklist field on the Contract object and we are looking for help with a trigger that during the new Contract creation process will upon selecting a Contract custom picklist field particular value autopopulate the standard Contract Term (months) number field with a particular value e.g. 12. All this prior to saving the record.

We have a CA-signed certificate expiring in the next 30 days. I have seen numerous articles related to self-signed certificates but nothing clear related to CA-signed. Can anyone kindly provide clear step by step instructions on how to renew a CA-signed certificate that is due to expire. Note that our IT team have already renewed the wildcard certificate at their end but how is the renewal done in Salesforce after clicking on the expiring certificate label link?
Thank you

I am new to Apex triggers. Can anyone help me writing the Trigger for updating a customised Account "Tier" field to Tier 1,2,3 or 4 when the Opportunity Stage is equal to 'Closed Won' and the Tier number is determined by the number of products purchased on the Opportunity e.g. Tier 1 = 10000+,Tier 2 = 5000-10000, Tier 3=2500-4999,Tier 4=<2500?
Thanks in advance.

Customer has reported the following error when trying to access our Customer Support portal built on Community.
When I try to logon to support page I get an Umbrella error and can not access this support page (this is done from an different client without Umbrella). We have contact Cisco Umbrella for a solution, this is there reply:
This browser warning from Umbrella is caused by the certificate on the site not being chained correctly. CAs like Godaddy typically sign certificates with intermediate CAs. These intermediates need to be chained in the certificate chain on the web server so the browser can validate the whole chain. Some browsers will automatically do this chaining as a way to fix this server-side certificate misconfiguration and prevent errors in the browser. However, strict checking (which we do) of the chain will fail.

You can do a test with third party sites like this which show this chaining error: https://www.sslshopper.com/ssl-checker.html#hostname=support.titus.com

Other testing sites:
https://www.ssllabs.com/ssltest/analyze.html?d=support.titus.com
https://www.digicert.com/help/

Explanation from Godaddy on Intermediate certificates: https://www.godaddy.com/help/what-is-an-intermediate-certificate-868

To summarize, the solution is to fix the certificate used on the web server so it chains correctly."

Our support team asked the customer to try different browsers and they confirmed the same problem with IE 11 and Edge.

Does anyone have any suggestions as to how we can help our customer resolve this access issue?

 

Does anyone have any insight as to why a button might only appear in mobile and not in a Lightning page layout? We used the Lightning Experience Configuration Converter to arrive at the Lightning Component.

We have a custom picklist field on the Contract object and we are looking for help with a trigger that during the new Contract creation process will upon selecting a Contract custom picklist field particular value autopopulate the standard Contract Term (months) number field with a particular value e.g. 12. All this prior to saving the record.

I am new to Apex triggers. Can anyone help me writing the Trigger for updating a customised Account "Tier" field to Tier 1,2,3 or 4 when the Opportunity Stage is equal to 'Closed Won' and the Tier number is determined by the number of products purchased on the Opportunity e.g. Tier 1 = 10000+,Tier 2 = 5000-10000, Tier 3=2500-4999,Tier 4=<2500?
Thanks in advance.