Most of us might be reeciving a following error message while solving the stage 3 of this super badge.

Open Support Cases Challange
​​​​​​​
The Ursa Major Solar Residential Sales team loves their customers and strives to help them resolve their support issues. Whether it’s the family in town experiencing a faulty converter or the researcher in the desert with a loose panel banging in the wind, the team is here to help. To focus on the most pressing cases first, the team needs a report showing open cases for all accounts grouped first by Account Name then Priority.
Create a summary report (called Open Support Cases). The report should show details and only include the fields Case Owner, Subject, and Case Reason.

Error message we receive

I am getting following error message for the trailhead module challenge "Extend Reports with Dashboards and Apps- https://trailhead.salesforce.com/trails/sales_admin/modules/sales_admin_sales_reports_for_lex/units/sales_admin_sales_reports_unit_3"

Error message-
Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: PNJVBDNZ

Can anyone please help me with this?

Thanks.

Most of us might be reeciving a following error message while solving the stage 3 of this super badge.

Open Support Cases Challange
​​​​​​​
The Ursa Major Solar Residential Sales team loves their customers and strives to help them resolve their support issues. Whether it’s the family in town experiencing a faulty converter or the researcher in the desert with a loose panel banging in the wind, the team is here to help. To focus on the most pressing cases first, the team needs a report showing open cases for all accounts grouped first by Account Name then Priority.
Create a summary report (called Open Support Cases). The report should show details and only include the fields Case Owner, Subject, and Case Reason.

Error message we receive

I am getting following error message for the trailhead module challenge "Extend Reports with Dashboards and Apps- https://trailhead.salesforce.com/trails/sales_admin/modules/sales_admin_sales_reports_for_lex/units/sales_admin_sales_reports_unit_3"

Error message-
Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: PNJVBDNZ

Can anyone please help me with this?

Thanks.

Hi
I have tried varios methods for assigning permissions to the email template folder
All USers, 
Assignment by roles (all that have sales and marketing in the title)
creating a public group that have all the profiles with sales and marketing in the name)
I am still getting the following error:
Challenge Not yet complete... here's what's wrong: 
Access is configured incorrectly for the email storage location.
 

Hello everybody,

I am working on the "business admin specialist" superbadge and getting stuck on challenge N°6.

Challenge Not yet complete... here's what's wrong: 
Couldn't find the defining details about this Chatter group, the Product Support Specialist webinars, and where to get additional information about Salesforce.

I have created 2 chatter groups : 
- Residential Sales Product Collaboration (Private)
- Product Support Specialist webinars

I don't understandn what's going wrong.... Would you please help me ?

I'm currently working on Challenge 3 and am dealing with trying to fix this error:
Challenge Not yet complete... here's what's wrong: 
The report 'Open Support Cases' contains records of the incorrect status. Please check the filter.
 
For the Open Support Cases, I created a Custom Report Type linking Accounts and Cases and have the groupings and fields set up as specified. For the filter, I've tried "Closed equals False" and "Status not equal to Closed" for the Cases, but neither of those worked.

If anyone who has passed this challenge can provide input on what's wrong with this report. It'll be much appreciated.

I'm having trouble validating challenge 2, with regard to Shinje Tashi's user settings.
ERROR: 
Challenge Not yet complete... here's what's wrong: 
Shinje Tashi does not have the user settings he needs.

The instructions say: "This sales data quality specialist supports the entire company and needs to be assigned a role that can see and access all account, contact, and opportunity records for the entire company. Use the Standard User profile."

First off, it seems odd not to handle this through a separate profile, but I'm trying to follow the directions. So...

I created Shinje as an active user, User License: Salesforce, Profile: Standard User. There isn't a role specified for him, and the instructions suggest providing access to all acct, contact and oppty records through a role assignment, so I created a Sales Data Admin role, reporting to the CEO. That role should provide RECORD access. Additionally, for OBJECT access, I created a permission set granting full access (CRED, View All, Modify All) to Acct, Contact, and Oppty objects and assigned it to Shinje. I created a separate permission set granting access to the Language preference field on Acct, named that permission set "Bilingual Pilot" as instructed, and assigned it to Shinje.

I'm not sure what I'm missing...

 

Hi,

I'm not able to complete #2 Automate Accounts. It give me the following error.
"Challenge Not yet complete... here's what's wrong:
Please check the configuration of the custom fields on the Account object. The formulas, rollup summaries, etc. did not produce the expected outcome."

Can anyone tell me what went wrong? Thanks.

My Custom Fields configuration are as following:

• Number of deals (Roll-Up Summary field): Count Opportunity. No filter criteria
• Number of won deals (Roll-Up Summary field): Count Opportunity with filter criteria as "Stage equals Closed Won"
• Last won deal date (Roll-Up Summary field): MAX(Opportunity: Close Date) with filter criteria as "Stage equals Closed Won"
• Deal win % (Formula field): Number_of_won_deals__c / Number_of_deals__c
• Total amount of won deals (Roll-Up Summary field): SUM(Opportunity: Amount) with filter criteria as "Stage equals Closed Won"
• Call for Service (Formula field): IF( DATE( YEAR(Last_won_deal_date__c)+2 , MONTH(Last_won_deal_date__c) , DAY(Last_won_deal_date__c) ) <= TODAY(), 'YES', 'NO')

Hey community,

I'm struggling with the logic of the task...

To complete this challenge, add a validation rule which will block the insertion of a contact if the contact is related to an account and has a mailing postal code (which has the API Name MailingPostalCode) different from the account's shipping postal code (which has the API Name ShippingPostalCode).Name the validation rule 'Contact must be in Account ZIP Code'.

A contact with a MailingPostalCode that has an account and does not match the associated Account ShippingPostalCode should return with a validation error and not be inserted.

The validation rule should ONLY apply to contact records with an associated account. Contact records with no associated parent account can be added with any MailingPostalCode value. (Hint: you can use the ISBLANK function for this check)

Here is what I got so far:

AND(
 NOT(ISBLANK(MailingPostalCode)),
 MailingPostalCode  <>  Account.ShippingPostalCode )

I THINK I know how to see if the contact mailing zip is not the same as the account shipping zip, and only if the is not blank.

The part I am stuck on is if the "Contact records with no associated parent account can be added with any MaiilingPostalCode value"...

I don't know what to do with that.

Also, I am now getting the error message when I recheck challenge:

Challenge not yet complete... here's what's wrong: 
There was an unexpected error in your org which is preventing this assessment check from completing: System.DmlException: Insert failed. First exception on row 0; first error: FIELD_CUSTOM_VALIDATION_EXCEPTION, Contact_must_be_in_Account_ZIP_Code: [] 

Double help, please.

I'm trying to create a worfklow rule using the criteria below

 

 

 

 

I want to send an email to the account owner as soon as the status of the "orders blocked"-picklist field is set to "Yes" and the previous value was equal to "No" or "Yes/No".

 

I thought this was an easy one but apparantly this kind of formula is not possible in Salesforce?

Can anybody explain me why not, and how to formulate this criteria rule so that it doesn't give an error message?

 

 

Thanks in advance.

Hi All,

 

How do I get the "Save & Add Product" button for opportunities? Do I need to contact SF or can I do it through the app? I want to test this in Sandbox.

 

Many Thanks