Hi,

 I've built an Einstein chatbot and deployed it into one of our community pages using snapins. It was working fine till the past night. Today when I open the bot and try it out, I see that this is no more working. 

Tested other live agents that I've created and even those are not responding. If the live agent is offline, it shows me that the Agent Offline Status. But when I go online in omni-channel and try to connect, it keeps showing the message as An agent is on the way, waits for sometime and automatically disconects with a message as below.



This is very confusing. Unable to know what happened. The same is applicable to the Einstein bot even. Below is the screen that I'm seeing before getting disconnected.

Here is what I keep seeing till I get the above screenshot.



Please let me know on where am I going wrong and how can I fix this.

Thanks