• Sébastien BRUCKERT
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Hi,

I just finished the trail : https://trailhead.salesforce.com/fr/projects/communities_share_crm_data/steps/account_roles_hierarchy

But when I "Verify step", I received the following error : 

"Step not yet complete... here's what's wrong:
Assign Barbara Levy the Express Logistics and Transport Partner Manager role."

But in my org Barbara Levy has the right role but in french : "Express Logistics and Transport Partenaire - Responsable" and I didn't find how I can change the role name or solve the problem. 

Do you have an idea ? 

Thanks
Hello,

In the Admin Advanced --> Advanced Formulas --> Using Picklists in Formulas module, the challenge requirment is as follows:

"Create a validation rule formula that does not allow a user to mark a case as escalated unless the priority is set to 'High', the case was not Closed when Created, and the case isn’t closed."

I am setting up a valid formula (did a bunch of tests on Case object so I'm sure it is valid and I'm not going to post it here to let this remain as a challenge). I am using four fields, which are IsClosed, IsClosedOnCreate, Priority and Status, as understood from the challenge description.

However, checking the challenge gives me this error. Apparently, despite the description, we gotta use IsEscalated field instead of IsClosed:
User-added image

After I change IsClosed field with IsEscalated in the formula, I get this error:
User-added image

I am reproducing this scenario in a Case record and validation rule triggers.

Did anyone manage to pass this challenge? If not, could the Trailhead Dev Team have a look at wording of this challenge please? 

Thanks in advance.