• Deepak Sahu 33
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 Hi All ,
I am working on customer service community and  customer community plus user profile(Lic:- community plus). my requirement is to  give access permission to community user for custom object but whenever I go to customer community plus profile and try to edit profile I am not getting editable option for objects(custom & standard ). So I am not able to give permission to customer community user
I tried another way , I cloned customer community plus profile and give name as employee community
Then I able to get edit option for both object custom and standard and I gave what are the permission I need to give a community user require on those new cloned profile . But problem is whenever assign that profile to community user, I am not able to login in community.
Even though if I cloned that community profile and renamed only ,did not do any other changes and assign to community user. I am not able to login in community.
Please help me out.
I am working on customer community.i am not getting welcome and rest password e-mail for creating new community use. i tried a lot but ones clicked enable community user button and fill all the require information but after that i am not getting mail. i also add community profile in community member section and i also checked welcome email checkbox in community. i also check Test Email Deliverablity, its working fine but still i am not getting welcome and rest password for new community user. Please help me out
We just upgraded/migrated our Customer Portal to the new Customer Communities platform (but kept the Customer Portal licenses and did not migrate to new Communities licenses) and now when we create a new Community User the Welcome email is not sending at all - regardless of whether or not you check "Generate new password and notify user immediately" or not - have tried both ways on initial creation and either way it does not send the welcome email.

In the Manage Communities Setup option we do have "Send welcome email" checked and created a new email template to be used with it. The template is active and Available for Use. All of the Portal Profiles and permissions have been given access to the new Community. 

When I first Published the new Community I did not have the Manage Communities Setup option "Send welcome email" checked because I didn't want to blow up all the existing Users' inbox. We were already sending an email to customers announcing the upgraded Community. But then once it was Published and the new email template was created the setting was checked back to "Send welcome email".

What does work is after you create the new user and leave "Send welcome email" unchecked, Save it. Then go back and click 'Edit' and now check "Send welcome email". That will then send the email template set for the 'Forgot Password' and 'Change Password' options in the Manage Communities Setup options.

And apparently, SFDC changed how they treat these emails from Portal to Communities, but does not mention this in any documentation. In Portals an auto-generated password used to be contained directly in the email template, inserted at the bottom.

Now, in the new Communities, that auto-generated password is no longer included, but they changed how they do this for security reasons (winter 14 release update apparently) and instead of sending a username and password in the email they now send a special link that allows people to click and change their password.

The trick is that your forgot your password email template needs to include this special merge field (undocumented anywhere by SFDC from what I found):


If you include that it will be replaced with a special url that allows the user to change their password and logs them in. Thread where I first found this out: http://salesforce.stackexchange.com/questions/17887/communities-forgot-password-emails

This is being successfully included in the 'Forgot Password' and 'Change Password' email templates that were created. So when I go back to the newly created User and click 'Edit' and now check "Send welcome email", it does send the email template set for the 'Forgot Password' and 'Change Password' options to the new user and they are able to get in after setting their password.

Any ideas or help you can provide??