Hi All, 

I have process builder where my criteria is that when a case is getting closed the owner should receive an email. And the email should be sent after 2 hours when the case gets closed. 

Somehow I am not getting the email after 2 hours when the case gets closed. Initially I thought the problem was with my logic. So I created an immediate action with the same action to send the sam email and surprisingly its working as expected.

Kindly help me where I am going wrong.

Thanks in advance,
Suman