• Lotfi Hammada
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hello guys i need help ,
 i am  stuck in the middle of the module (map your workflow)Map Your Workflow Criteria to Process Criteria in this (i am getting error) "The formula expression is invalid: Syntax error. Missing '='  " what should i do can some one help me .

BUILD FORMULA

Contains(LOWER([Case]. Subject ),"urgent") ||
Contains(LOWER([Case].  Subject ),"password") ||
Contains(LOWER([Case].  Subject ),"down") ||
Contains(LOWER( [Case]. Subject ),"emergency") ||
Contains(LOWER( [Case]. Subject ),"internal server error") ||
Contains(LOWER( [Case]. Description ),"urgent") ||
Contains(LOWER( [Case]. Description ),"password") ||
Contains(LOWER( [Case]. Description ),"down") ||
Contains(LOWER( [Case]. Description ),"emergency") ||
Contains(LOWER([Case].  Description ),"internal server error")

The above formula i have used