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  • Arvid Bux
  • NEWBIE
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  • Member since 2021
  • Senior Success Architect
  • Salesforce
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6 replies

How to display Agent Wait Time in ChatBot ?

I am using Einstein Bot and wanted to display agent wait time to end user before transferring chat to agent. It will be great help if someone already worked on it.
6 replies

How to display Agent Wait Time in ChatBot ?

I am using Einstein Bot and wanted to display agent wait time to end user before transferring chat to agent. It will be great help if someone already worked on it.