I'm trying to complete this SuperBadge (Superbadge
Business Administration Specialist https://trailhead.salesforce.com/en/superbadges/superbadge_business_specialist) but I'm stuck on step #5 "Build a business process. Build the new business lifecycle, customer information page, compact customer information view, and record variety to help the Residential Sales team focus on their unique business needs."

What is record variety? I can't seem to find any tips about it. Has someone completed this superbadge that could shed some helpful tips? Thanks so much!