• File Software Files
  • 0 Points
  • Member since 2021

  • Chatter
  • 0
    Best Answers
  • 0
    Likes Received
  • 0
    Likes Given
  • 0
  • 1

So I convinced my executive team to triple the annual spend for CRM from what they had to move to salesforce.... no small task. The problem is I’m trying to find a way to do a CSAT survey on case close without added cost... in the sales process I expressed this several times and thought it would be included but I probably didn’t do enough due-diligence. At any rate, has anyone done this successfully on their own without having to buy an add-on?