• saniez joe
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One of the certificate is expiring.  I tried to import jks files but I'm getting this error message - "no certificate was imported because the keystore file doesn't contain a privatekey entry".  How do I troubleshoot this and make the jks file import work?
Thank you.
what actions do we have to take ?
what errors it will throw ? and how to rectify them ?
I took a look at this solution from the site. (https://developer.salesforce.com/docs/atlas.en-us.snapins_web_dev.meta/snapins_web_dev/snapins_web_populate_prechat.htm)

And I don't know how I can apply it to this Use Case: How do I add and populate the hidden Pre-Chat field?