• ummagumma
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Has anyone had any success with CTI (Computer Telephony Integration). If would be extremely beneficial to users to have call center features such as bringing up a contact from a phone call. However, reading the Skype App reviews it seems that it is only for opportunities and got a fully developed solution. Another option I found is this:
However, the .de url and the fact that I could not find a mention of mirage of the salesforce appexchange very sceptical.
Please let me know of my option regarding CTI.