Dear tier 3,

this post regards a bug in the page layout editor.

I just had a phone call with tier 1 telling me that they can not escalate this due to some kind of internal rule and the only thing I can do is to post it on the developer-force.

Although I don't care if this gets fixed I wanted to make it public to point out how senseless this whole bug-reporting thing is. A customer (me) takes the time to report this error in your Software and you telling him (me) that you won't file the bug because I don't have developer support?

Here's how to reproduce the bug and get the exception:

Open the page layout editor with a VisualForce or S-Control in it.

Edit the VF element, set the height to null (leave the field empty).

Then try to save the layout. An exception will be thrown.

This is not only happening in my live org. You can reproduce it in every org.

 case:

#03001352

So far,

Hannes