• msambrooke
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Since upgrading our desktops to MS Outlook 2007 I've had several complaints that that SF Outlook Edition add-in no longer supports "add e-mail to SF" functionality from within the e-mail message itself. (There is no longer a "send and add to SalesForce" option button - users must now send their messages, return to their sent items folder, highlight the message they wish to add to SF and use the button in the main Outllook window to complete this task.)
I'm wondering if there's a way to regain the "send message and add to SF" functionality that was available with Outlook 2003?
This may seem like a minor issue, but when an entire sales team loses a time-saving feature the default reaction is to stop documenting sales e-mail in SF as opposed to adding e-mails "the long way."