• jtoy530
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My org currently has Salesforce licenses and Apex Platform licenses. All the Salesforce licenses are being used. The Platform licenses are available for use (I tested this by manually creating 1 new user). I am trying to import new users with the Excel Connector assigned to the Apex Platform license, however when I query the table, the License type field is not available. When I tried to insert a new user, I received the usual "License amount exceeded" error message. My new user was not created.
 
I have tried connector versions 6.0, 7.0, and 8.0.
 
Any suggestions??? thank you!
I am pretty new to using Sforce custom fields, but pretty experienced with computer jargon....Can someone tell me why this error (Error: Incorrect number of parameters for function CASE(). Expected 6, received 7) is happening in the following formula and how I can fix it.
 
Code:
CASE( Frequency__c ,  IF( ISPICKVAL( Frequency__c , "Low") , 1, 0) , 1, IF( ISPICKVAL( Frequency__c , "Moderate") , 2, 0), 2,IF( ISPICKVAL( Frequency__c , "High") , 3, 0),3)  *  CASE( Severity__c , IF( ISPICKVAL( Severity__c  , "Low") , 2, 0), 2, IF( ISPICKVAL( Severity__c  , "Moderate") , 3, 0) , 3,IF( ISPICKVAL( Severity__c  , "High") , 5, 0),5)

 
What I am trying to do is have a picklist value return a number so I can multiply two picklist values together to obtain a number.  The picklist values are Low, Moderate, High for both frequency and severity.  I want to multiply the values to obtain an Impact Score....thanks!