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  • Bazza
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8 replies

Email2Case - can't connect to email server

Hi,
 
i am trying to set up the email2case plugin, and have all the correct settings (I think).  I have specified to use port 143 on our exchange server, and verified that my username and password are correct.  However, when I launch the program I get this message:
 
Service: xxx.xxx.xxx.com
User: xxxx
Message: * BYE Connection refused;
  nested exception is:
        com.sun.mail.iap.ConnectionException: * BYE Connection refused
 
Any ideas?
 
Thanks!
Jeff
  • October 18, 2006
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