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  • danatodd
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8 replies

Outlook Edition can't find any Outlook folders to sync with

A client of mine has an issue with 3 or 4 of their users where the Outlook edition cannot find ANY folder for contacts, calendar and tasks and as a result won’t sync anything.  I forgot to get a screen shot but imagine clicking on the contacts tab in the Salesforce Options and in the area where you normally can select a folder it is completely blank.