When creating a case, we'd love to have a field on our support form for users to paste in error log reporting from our product. I would like to see this field get added to their case as a comment.
Any thoughts about if this is possible, and if so, how to do it?
I'm hoping to get some help with this guide on how to make a quick close button that works on a list. I just tried to implement this, and I'm getting an error when I click the button:
Any ideas? I confirmed that Closed is indeed a status for the Status picklist and double-checked that I followed the rest of the instructions.