• Still_Welsh
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Hello,

 I created a custom validation rules on Case object that need to be different if the case is created through SSP.

 I desperately trying to find a way to distinguished case coming from SSP and case creating using standard salesforce UI.

 

 Any help would be appreciated

 

Regards,

 

Jonathan

I am trying to drive better adoption around having reps enter comments, if they made specific changes to 5 fields on an opportunity. This is only if they made a change to any or all these defined fields.

 

Defined 5 Fields - changes are made to any or all the fields

(Field_1)

(Field_2)

(Field_3)

(Field_4)
(Field_5)

 

Comment Fields - This is field that needs to updated

(Oppty_Comments)

 

Lets say the rep makes a change to field 2 and 3, but failed to enter comments before attempting to save the record. How would I write that in a validation so when the user attempts to save the record, it will throw up an error for guidance.

 

I almost forgot....this applies to any time these fields were changed. That means, if I edited any of these fields on Monday for the first time and got the error msg and completed the comments field...and then came back on Wednesday and edited any of them...the comments field would not be be blank, but I still need them to get the same error to update that fields again with the most recent information.  Hope that mades senses...the net of it is..whether the comments fields is blank or has a value they still should get the error msg if they made a change to defined fields.

 

Any help would be tremendously appreciated.

 

Kind regards,

Simply Novice

Message Edited by salaunce on 02-26-2010 01:52 PM