• Amigo Chen
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Hi

 

I have a workflow rule that has never worked. any ideas please? thanks.

 

In my Org we are required to track the validity of multiple certifications per contact. I have instated a time based workflow rule that notifies by email 30 days before it expires.

 

 

 

I have set the following parameters

 

  • Evaluation Criteria: Evalutaion When a record is created, or when a record is edited and did not previously meet the rule criteria 
  • Rule Criteria: ExpiryDate not equal to [blank]
  • Time Dependent Workflow action: 31 days before expiry date: Send Email, create task.
 
Thanking you
 
Ben 

 

  • February 26, 2010
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