We're new to Salesforce Knowledge and are looking to switch from our solutions-based FAQs to a Public Knowledge Base using the "Sample Public Knowledge Base for Salesforce Knowledge" found here:
After installation, I'm receiving this error on our help site (alpha testing).
Error: The PKB Site Setup is not configured correctly. Please verify that the category group name is correct and that the group is active.
Could someone please help explain what this means?
Thank you kindly,