• MattyIce
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I'm interested in createing an email alert that informs me when the number of messages (a custom object) assined to a queue surpasses a set number. Normally, I set up email alerts with workflow rules as it is easy to add an email action but I think this case is a bit more coplicated then the rather simple workflow rules will permit. Any thoughts? 

I'm interested in createing an email alert that informs me when the number of messages (a custom object) assined to a queue surpasses a set number. Normally, I set up email alerts with workflow rules as it is easy to add an email action but I think this case is a bit more coplicated then the rather simple workflow rules will permit. Any thoughts?