I'd like all members in a queue to receive a case email notification each time a case changes ownership from an user to a queue.
In the queue settings I leave Queue Email blank and Send Email to Members unchecked so all queue memebers should receive an email notification. However, none of the Queue Memebers receives it.
Only the user who owned the case before it was assigned to the queue receives an email notification becuase the Send Email Notification is checked when I changed the owner on the Case detail page.
How can the queue send a case email notification to all queue memebers?
I would like some users of my company to be able to fill out forms which information goes directly to SFDC. I thought about something like Customer Portal but it's expensive for what they actually need.
Would it be possible to have a place (site,.URL,visualforce page,....web-to-form??) where users can enter some data in a particular form without buying a license for each of them? They access to Salesforce information should be restricted to strictly the form they want to fill out.
I would like to mass update leads which have workflow rules that update records in another sytem.
Is there outbound messsages limit in SFDC? As I'm using the Unlimited Edition, I understand I have unlimited API requrests but wondering if SOAP API migh impact the number of outbound messages sent.