• dev_sfdc401
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I don't see any inactive user, neither is there a trigger that chnages ownership. Yes i keep getting this error.

 

Any thought?? Thakns.

 

 

|FATAL_ERROR|System.DmlException: Insert failed. First exception on row 16; first error: INACTIVE_OWNER_OR_USER, operation performed with inactive user: []

  • September 11, 2013
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Hi everyone , 

Im an apex noob,  and have just started a position in a company that uses salesforce for its CRM,  Unfortunately my predecessor left without handing over the salesforce reigns and I have been tasked with trying to change an email address in the code.  However when i change the address and try to reupload the code,  it goes to the sandbox without any problems,  however when it goes to the production server I get the message that there is a system Dml exception due to an inactive owner or user.  I have checked salesforce for the status of those that wrote the original code and they are all down as active ( despite being no longer with the company )..  The error seams to come in the testing code.

I would like to teach myself salesforce development however this one error is a giant brick wall to me. I have posted the code below,  can anybody give me some pointers in how to overcome this.

 

@isTest
private class vf_testing {

    static testMethod void myUnitTestofmultiple() {
        // TO DO: implement unit test
        caserefs igor = new caserefs();
        igor.caser='123';
        igor.poster='456';
     }
     
     static testMethod void testingextra_dates(){
     Account Fred = new Account(LastName='Flintstoned');
     insert Fred;
     ID whom=Fred.Id;
     Account kgm = new Account(Name='KGM');
     insert kgm;
     ID insurer=kgm.id;
     Opportunity Barney = new Opportunity(Name='Flintstoned', AccountId=whom, Insurer_prefix__c='KGM', Insurer__c=insurer, Case_referral_type__c='Unrecovered Theft', Business_Unit__c='Motor', Claim_Ref__c='430640', StageName='Claims Support', Date_of_Loss__c=date.today(), CloseDate=date.today());
     insert Barney;
     Opportunity rei =[select id, name, estimatediscovery__c, account.personmailingstreet, account.PersonMailingCity, account.personmailingstate, account.personmailingpostalcode, Insurer_prefix__c, insurer__c, Case_referral_type__c, Business_Unit__c, case_file_long_reference__c, StageName, Date_of_Loss__c, AccountId from opportunity where id=:barney.id];
     system.debug(rei.case_file_long_reference__c);
     ApexPages.StandardController pebbles=new ApexPages.StandardController(rei);
     extra_dates_opp bambam = new extra_dates_opp(pebbles);
     bambam.setappDriskAddr(false);
     bambam.setappDstreet('Street name');
     String name=bambam.getappDstreet();
     bambam.setappDcity('Street name');
     name=bambam.getappDcity();
     bambam.setappDcounty('Street name');
     name=bambam.getappDcounty();
     bambam.setappDpostcode('Street name');
     name=bambam.getappDpostcode();
     bambam.setappDuk('Street name');
     name=bambam.getappDuk();
     boolean isaddr=bambam.getappDriskaddr();
     bambam.setappDriskAddr(true);
     name=bambam.getappDstreet();
     name=bambam.getappDcity();
     name=bambam.getappDcounty();
     name=bambam.getappDpostcode();
     bambam.setappDstreet('Street name');
     bambam.setappDcity('Street name');
     bambam.setappDcounty('Street name');
     bambam.setappDpostcode('Street name');
     bambam.setappDcircs('Event');
     name=bambam.getappDcircs();
     name=bambam.getincidentwords();
     bambam.setincidentwords('incidentwords');
     name=bambam.getHTMLinfo();
     PageReference bexbex=bambam.PDFHH14();
     name=bambam.getapprox();
     name=bambam.getlongdate();
     name=bambam.getlossdate();
     bambam.nullme();
     PageReference nowhere=bambam.pdfme();
     name=bambam.getInsDial();
     name=bambam.getInsFormal();
     name=bambam.chooseInsName('EC');
     name=bambam.Choose0845('EC');
     name=bambam.chooseInsName('KG');
     name=bambam.Choose0845('KG');
     name=bambam.chooseInsName('MG');
     name=bambam.Choose0845('MG');
     name=bambam.chooseInsName('EI');
     name=bambam.Choose0845('EI');
     name=bambam.chooseInsName('CS');
     name=bambam.Choose0845('CS');
     name=bambam.chooseInsName('HS');
     name=bambam.Choose0845('HS');
     name=bambam.chooseInsName('RS');
     name=bambam.Choose0845('RS');
     name=bambam.chooseInsName('EQ');
     name=bambam.Choose0845('EQ');
     name=bambam.ChooseInsName('EM');
     name=bambam.Choose0845('EM');
     name=bambam.chooseInsName('HT');
     name=bambam.Choose0845('HT');
     name=bambam.Choose0845('EP');
     name=bambam.chooseInsName('XX');
     name=bambam.Choose0845('XX');
     name=bambam.gettype_of_incident();
     name=bambam.gettype_of_hhincident();
     name=bambam.incwords('MAD');
     name=bambam.incwords('SANE');
     name=bambam.hhincwords('HAL');
     name=bambam.hhincwords('HAD');
     name=bambam.hhincwords('HUM');
     }
     
     static testMethod void testingmulti_insert(){
     	Account Fred = new Account(LastName='Flintstoned');
     insert Fred;
     ID whom=Fred.Id;
     Account kgm = new Account(Name='KGM');
     insert kgm;
     ID insurer=kgm.id;
     Opportunity Barney = new Opportunity(Name='Flintstoned', AccountId=whom, Insurer_prefix__c='KGM', Insurer__c=insurer, Case_referral_type__c='Unrecovered Theft', Claim_Ref__c='430640', StageName='Claims Support', Date_of_Loss__c=date.today(), CloseDate=date.today());
     insert Barney;
     String caseref=Barney.Claim_Ref__c;
     system.debug(caseref);
     system.debug(Barney.Case_file_long_reference__c);
     	multi_insert pile=new multi_insert();
     	RecordTypeListCon types=new RecordTypeListCon();
     	types.sObjectType='Account';
     	List<SelectOption> screed=pile.gettypes();
     	screed=types.getItems();
     	pile.setSubject('Subjective');
     	String subj=pile.getSubject();
     	PageReference nowhere=pile.cancel();
     	boolean tick=pile.getDocreturns();
     	pile.setDocreturns(tick);
     	pile.addrow();
     	pile.removerow();
     	pile.cases[0].caser=caseref;
     	pile.cases[0].docser=true;
     	pile.docReturns=true;
     	pile.save();
     	pile.savepost();
     	pile.saveemail();
     	pile.clearout();
     	//Split here as the SOQL count is getting high.
     }
     
     static testMethod void testingmulti_insert2(){
     	Account Fred = new Account(LastName='Flintstoned');
     insert Fred;
     ID whom=Fred.Id;
     Account kgm = new Account(Name='KGM');
     insert kgm;
     ID insurer=kgm.id;
     Opportunity Barney = new Opportunity(Name='Flintstoned', AccountId=whom, Insurer_prefix__c='KGM', Insurer__c=insurer, Case_referral_type__c='Unrecovered Theft', Claim_Ref__c='430640', StageName='Claims Support', Date_of_Loss__c=date.today(), CloseDate=date.today());
     insert Barney;
     String caseref=Barney.Claim_Ref__c;
     system.debug(caseref);
     system.debug(Barney.Case_file_long_reference__c);
     	multi_insert pile=new multi_insert();
     	pile.cases[0].caser='bogus';
     	pile.save();
     	pile.cases[0].caser='430640';
     	pile.setSubject('Documents Received');
     	pile.save();
     	pile.outg();
     	pile.setSubject('1st Class Post');
     	pile.redticket=true;
     	pile.outg();
     	pile.setSubject('2nd Class Post');
     	pile.outg();
     	pile.setSubject('1st Class Packet');
     	pile.outg();
     	pile.numitems=1;
     	pile.totalcost=10.0;
     	pile.docReturns=true;
     	pile.outg();
     }
     
}

 It seams to bounce its issue against 

testingmulti_insert

                     SystemDmlException:Insert failed: First exception on row 1; first error:INACTIVE_OWNER_OR_USER. operation performed with inactive user.

                                                   Class.multi_insert.saveemail:line 176, column 1

 

Any help would be greatly and desperately appreciated

 

:)

 

Note : even if i change nothing and trying to send it back to the server I get the same error.

Error: Failure Message: "System.DmlException: Insert failed. First exception on row 407; first error: INACTIVE_OWNER_OR_USER, operation performed with inactive user: []", 

 

Hi all,

 

We have a really weird situation. Sounds like this may be a Salesforce bug that was introduced recently. What we had working perfectly before (last 2 months), is failing as of this evening.

 

Background: 

Created a change set in production this morning. Validated successfully. When trying to deploy the change set this evening, we get:

Failure Message: "System.DmlException: Insert failed. First exception on row 407; first error: INACTIVE_OWNER_OR_USER, operation performed with inactive user: []", 

 

The line of code that is throwing the error is a inserting a custom object. The owner of the custom object may be an inactive user.  From everything I have read, that is allowed.

 

Also, this used to run just fine before and the exact same code is throwing the exception.

 

This is only happening when the code is called from a Test Method (v24). 

 

Any ideas what could the cause? Has something changed around how Salesforce enforces inactive users?

 

Thanks,

Geek62