• Cathy Johnson
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The challenge is:

You've been given a requirement to keep Contact addresses in sync with the Account they belong to. Use Process Builder to create a new process that updates all child Contact addresses when the address of the Account record is updated. This process:Can have any name.
Must be activated.
Must update Contact mailing address fields (Street, City, State, Post Code, Country) when the parent Account shipping address field values are updated.

I start with Accounts when records is created or edited.
Filter criteria where accounts shipping address (street, city, state, zip code) is changed (used "or" logic).

I am stuck on the next step "add action".  I started with action type "Update Records".
On objects, I can't seem to change Accounts to Contacts.  Why?

This feels like a silly questions, but everything I've tried has not worked, so hopefully someone else can help me out.


We have some multi-select picklist fields on a record. The Visual Workflow steps through different topics, and based on the user's response, will add or not add values to a variable that then gets saved to the multi-select picklist field. I have been using the assignment element to add the values to the variable. Unfortunately, I cannot get it to format properly with semicolons, linebreaks (or even spaces, really) between values. Any spaces or semicolons I include are ignored, but any other formatting i attempt includes ALL markup characters.


These are the values I've tried adding to the variable through the assignment element, and the result that got saved to the record:


Value                      Result

Emergency;   --> Emergency
'Emergency;' --> 'Emergency;'
Emergency <br/> --> Emergency <br/>
Emergency & BR() --> Emergency & BR()
"Emergency;" --> "Emergency;"


Any suggestions?