Hello I have a problem, the notification via email when changing the owner of a lead does not work. When changing the owner of a lead, I mark the check to send an email and nothing happens. The owner changes but the mail never arrives. It should be noted that this type of email arrives at another type of notifications from the organization, only the problem is in the change of owner manually.

Has someone happened to you?
Is there some kind of configuration that I should review?

I'd appreciate your help.

Regards