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  • Kevin Hastings 8
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2 replies

Hi, one of my employees keeps having to reset her password every time she logs out. Any idea why this is happening?

This is the error messege:

Your login attempt has failed. The username or password may be incorrect, or your location or login time may be restricted. Please contact the administrator at your company for help.

The Process: 

Try to log in
The error comes up
We reset the password
Get logged in with new password
Log out
Repeat

Thanks
9 replies

Report grouping Picklist (Multi-Select)

I have a custom Picklist (Multi-Select) and when a run a report that groups by the Picklist it doesn't group by each item in the Picklist but each combination of selected items that exist.
 
For example pick list values are A,B,C.
 
My report groups will list all select combinations 
A
ABC
AC
B
BC
C
 
Instead I want my groups A, B C. 
 
If an item as all three selected it should show up in each group.  Any ideas on how to do this?