• Ruud Stapels
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  • Member since 2015
  • Salesforce Advanced Admin
  • SnelStart Software B.V.


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We have requirment where some sales reps who do not have salesforce licence but need to know when cases are created for those accounts.
example, microsoft account sales reps need emails or updates when case is created for microsoft, cisco reps need email for their account when case is created.

How can this be accomplished. Can we use chatter plus for that? 
If there any better way?