HI all, I am trying to do a trailhead challenge - create a case queu - in my developer profile. 

Instructions are to go to "Setup", search for "Queues" in Quick Find. The only option I am getting is "Manage Users" --> "Queues" which provides me with a screen called "Queues, Edit View"

This screen looks very different to the trailhead screen shots provided - see attached screen shots.

This is compared to the trailhead instructions which suggest i should be on a screen looking like this:

 

Can anyone advice what I am doing wrong and how I could go about finding the trailhead screen?

Many thanks!

HI all, I am trying to do a trailhead challenge - create a case queu - in my developer profile. 

Instructions are to go to "Setup", search for "Queues" in Quick Find. The only option I am getting is "Manage Users" --> "Queues" which provides me with a screen called "Queues, Edit View"

This screen looks very different to the trailhead screen shots provided - see attached screen shots.

This is compared to the trailhead instructions which suggest i should be on a screen looking like this:

 

Can anyone advice what I am doing wrong and how I could go about finding the trailhead screen?

Many thanks!