In some instances, a case must automatically escalate. Create a workflow rule that will set the escalated flag and send a task to the case owner if a case is not closed and its priority is set to High.

NOTE: Since Workflow rules only fire on record save, normally you would implement this with a time-triggered workflow action.

The workflow rule must be called 'Case Escalate on High Priority'.
The workflow rule must be tied to Case and fire when it is not closed and the Priority is updated to 'High'.
The workflow rule must evaluate on create and when is doesn't meet the criteria but is edited to meet the criteria.
The rule should fire a Field Update action called 'Set Case to Escalated'.
The Field Update action must set the 'Escalated' checkbox field to true.
The rule should fire an Assign Task action with a subject of 'Follow Up on Escalated Case'.
The Assign Task action must assign a task to the owner of the Case.
The Task should have a due date of 'Rule Trigger Date', status 'Not Started' and Priority 'Normal'.

I am having trouble Creating a workflow rule field for this challenge. Can someone please let me know what FIELD, OPERATOR AND VALUE I am suppose to create for this workflow to work 

I am working on a Trailhead Challenge and receive this error when I execute.



Create an Apex class that returns contacts based on incoming parameters.

For this challenge, you will need to create a class that has a method accepting two strings. The method searches for contacts that have a last name matching the first string and a mailing postal code (API name: MailingPostalCode) matching the second. It gets the ID and Name of those contacts and returns them.The Apex class must be called 'ContactSearch' and be in the public scope.
The Apex class must have a public static method called 'searchForContacts'.
The 'searchForContacts' method must accept two incoming strings as parameters, find any contact that has a last name matching the first, and mailing postal code matching the second string. The method should return a list of Contact records with at least the ID and Name fields.
The return type for 'searchForContacts' must be 'List<Contact>'.

Here's my code:



Can someone assist me? Please.

Thank you,
Darren

Hello developer heroes!

I'm working through the Apex modules on Trailhead and can't seem to get past this one: https://developer.salesforce.com/en/trailhead/force_com_programmatic_beginner/apex_triggers/apex_triggers_bulk.

Hopefully this doesn't read like a 'please complete the course for me' kinda post, but I have written a trigger that I believe meets the criteria but it isn't passing the check, so I wanted to seek the guidance of the experts.

The challenge is to do this:

Create an Apex trigger for Opportunity that adds a task to any opportunity set to 'Closed Won'.

To complete this challenge, you need to add a trigger for Opportunity. The trigger will add a task to any opportunity inserted or updated with the stage of 'Closed Won'. The task's subject must be 'Follow Up Test Task'.The Apex trigger must be called 'ClosedOpportunityTrigger'

- With 'ClosedOpportunityTrigger' active, if an opportunity is inserted or updated with a stage of 'Closed Won', it will have a task created with the subject 'Follow Up Test Task'.
- To associate the task with the opportunity, fill the 'WhatId' field with the opportunity ID.
- This challenge specifically tests 200 records in one operation.

And here is the trigger I have come up with, which compiles OK and stands up to a manual (though admittedly unbulkified) test:

trigger ClosedOpportunityTrigger on Opportunity (after insert, after update) {

    List<Task> taskList = new List<Task>();
    
    for (Opportunity opp : [SELECT Id, StageName FROM Opportunity WHERE StageName = 'Closed Won' AND Id IN :Trigger.new]){
                    
            taskList.add(new Task(Subject = 'Follow Up Test Task',
                                  WhatId = opp.Id));
       
    }

    if(taskList.size()>0){
        
        insert taskList;
        
    }
    
}

I have tried replacing the SOQL with a straightforward 'for (Opportunity opp : Trigger.new)' and having the taskList.add inside an IF that checks for Closed Won - no luck. I also thought about checking to see if the stage was being changed to Closed Won, rather than the trigger firing on every edit, but I don't think this is what the module is asking for.

Where do you think I'm going wrong?

Huge thanks in advance!