Hi Guys,

We have a CA singed certificate, After upload the certificate through the "Import from Key Store" it is not showing in the certificate list and there is no error.

do we need follow the instructions by click on the "Create CA signed certificate" button and follow the steps ?

but they have mentioned that "Download Certificate Signing Request. Send the certificate request to the certificate authority of your choice.".

We have already CA signed certificate then what is the need to download the Certificate Signing Request.
again send the certificate request to the certificate authority. It is again burden to Clients and they wont accept it.

Can we move the certificate details form sandbox to production directly or do we need to follow the same steps for production ?

If we use self signed certificate we are getting the call out exception: handshake error.

Any suggestions it is very urgent...

Thanks in advance.

Regards,
Krish