• Harshal Chowdhary 1
  • NEWBIE
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  • Member since 2015
  • Information Systems Engineer
  • ACI Worldwide

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Error: Challenge Not yet complete... here's what's wrong: 
The approval process entry criteria evaluated to true when they should have been false. Check to make sure you have set all entry criteria exactly as specified in the challenge

Entry Criteria: (Account: TypeEQUALSProspect) AND (Account: EmployeesGREATER THAN500)

I don't know what I am doing wrong..
I am getting the following error message while creating an account (Person Account/Household):

"FinServ.AccountTrigger: execution of BeforeInsert caused by: FinServ.MoiExceptionWrapper.ValidationException: Your account record type is missing, a duplicate, or invalid. Ask your admin to check the individual record type configurations in Setup. (FinServ)"

I think it has something to do with my account record type settings. I tried checking in setup for the same but couldn't find anything. Also under Wealth Management Set up> Groups > Record types - I didn't find any records. Is this ok?
 
*Note - The org set up is not part of any firm or entity. Its set up for training purposes as suggested in Trailhead modules.
 
Any help to resolve this would be great. Thanks in advance.
The challenge as follows:

For purposes of local regulation new customers must be approved by the legal team.

When an Account has the value of 'Prospect' in the Type field, a user will click the 'Submit for Approval' button to launch an approval process. The process will only happen if Type is 'Prospect' and there are more than 500 employees. Upon entry of the process, Type will become 'Pending' and be locked. If approved, Type will be set to 'Customer' and be unlocked. If not approved, Type will be set back to 'Prospect' and will be unlocked.

The Account object's Type field must have the following picklist values: Prospect, Customer, Pending. Before creating the approval process, verify the values in your Account object setup
The approval process name must be 'Approve New Account'.
When user click 'Submit for Approval', the approval must be processed if the Type field is set to 'Prospect' and the value of Employees is greater than 500.
Upon entering the approval process, set the Type field to 'Pending' and lock the record.
Normally the approver would be someone else. In this instance, assign yourself to be the approver.
If approved, set the Type field to 'Customer' and unlock the record.
If not approved, set the Type field back to 'Prospect', and unlock the record.

I am getting error message: Challenge not yet complete... here's what's wrong: 
There was an unexpected error in your org which is preventing this assessment check from completing: System.DmlException: Process failed. First exception on row 0; first error: REQUIRED_FIELD_MISSING, missing required field: [nextApproverIds]: [nextApproverIds]

This are the steps I did:

Created approval process called Approve New Account
Criteria Account Type field equals Prospect and Account Employees field greater than 500
Final Approval Actions - Update Type field to Customer
Final Rejection Actions - Update Type field to Prospect

What am I missing that I received the error message?  Please help.

Thanks.