Hi,

We are using the Bulk API to upsert Accounts and Contacts into Salesforce as they register in our system.

We make an upsert bulk request using an external ID. Then, we check if the Account was successfully upserted by getting information from a formula field that generates a score for the Account. Finally, we send this information to a third-party system.

The problem is that some Accounts upserted does not appear immediately in the GUI platform, and the users are complaining about information appearing in the third-party but not in Salesforce, and in our system the upsert request returned and the query for getting information successfully before the request to the third-party system was made. So, we are having some sort of delay between the Bulk API acknowledge the upsert request, and the information being available through the GUI.

Could you help me?

Hi,

We are using the Bulk API to upsert Accounts and Contacts into Salesforce as they register in our system.

We make an upsert bulk request using an external ID. Then, we check if the Account was successfully upserted by getting information from a formula field that generates a score for the Account. Finally, we send this information to a third-party system.

The problem is that some Accounts upserted does not appear immediately in the GUI platform, and the users are complaining about information appearing in the third-party but not in Salesforce, and in our system the upsert request returned and the query for getting information successfully before the request to the third-party system was made. So, we are having some sort of delay between the Bulk API acknowledge the upsert request, and the information being available through the GUI.

Could you help me?