• Andy Lavelle 6
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Issue: I need leads from web-to-lead to come in unassigned, does anyone know of any code that I can install on the form that can allow this?

Reason:
  • I need duplicate leads to be allowed upon on form fills.
  • I use Pardot for my forms currently. Pardot, by design, checks to see if a lead or contact exists. If a contact exists it will sync the form fill activity with the contact and NOT create a lead. I need a lead created upon every form fill.
  • The solution provided by Pardot here almost works: http://help.pardot.com/customer/en/portal/articles/2126680-integrating-pardot-with-salesforce-web-to-lead-forms?b_id=11139. Leads are sucesfully created in Pardot and SFDC at the same time.
  • The final issue I have is: I have hundreds of zip code rules that live in Pardot, but when the leads are created in Pardot & SFDC at the same time, SFDC assigns my the lead to my default person I have setup in the lead settings before Pardot can update the assigned user based on zip.
  • Pardot cannot overwrite this SFDC default assignment, so I'm wondering if the lead coming in completely unassigned will remedy this.

Hey all, I have a flow that I am kicking off when an email message is recevied by the system.  When I try to debug since it's not working right, I cannot do so as I cannot for the life of me figure out how to pick an email in the system to test from!  This is the screen and what it's looking for.  What does it want here.  The ID of an icoming email preveiously recieved did not do the trick.  I'm having an issue with this flow not working and I really want to run in debug mode to figure out where it's stopping in the process!  I've searched google and can't find anything on how to pass this flow an email message! 

 

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