Hi All,

I want to write a some kind of workflow (may be a trigger) for future run. Whenver lead is created and if it is not followed up for first 24 hours of creation(not modified for first 24 hours), a email alert is send to certain users that lead is not followed up with a template.

Condition:

When lead age is more than 24 hours and less than 36 hours and the lead owner is not changed from queue to user a email needs to fire.

Can anyone help me in this.

Thanks

Abhishek