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1 replies

Live Agent Snap-In Not Working

We are trying to implement Live Agent (Snap-in) into our products website that contains an iFrame and are receiving the following error message
aura_prod.js:sourcemap:819 Uncaught (in promise) TypeError: Cannot set property 'innerHTML' of null
    at $.B.message (aura_prod.js:sourcemap:819)
    at $.B.handleError (aura_prod.js:sourcemap:817)
    at $.B.Ga (aura_prod.js:sourcemap:818)
    at c (aura_prod.js:sourcemap:811)
    at <anonymous>
1 replies

Live Agent Snap-In Not Working

We are trying to implement Live Agent (Snap-in) into our products website that contains an iFrame and are receiving the following error message
aura_prod.js:sourcemap:819 Uncaught (in promise) TypeError: Cannot set property 'innerHTML' of null
    at $.B.message (aura_prod.js:sourcemap:819)
    at $.B.handleError (aura_prod.js:sourcemap:817)
    at $.B.Ga (aura_prod.js:sourcemap:818)
    at c (aura_prod.js:sourcemap:811)
    at <anonymous>