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  • Kashish Sharma
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3 replies

Chat with customers using guided setup flow

Hi,

I'm configuring Chat with Customers using guided setup flow in service setup but on the last step I'm getting "Looks like something went wrong. Try again. For help, contact Salesforce.".
I have enabled user as Chat user as well as Service Cloud user and using community URL as website URL. Please assist..User-added image
3 replies

Chat with customers using guided setup flow

Hi,

I'm configuring Chat with Customers using guided setup flow in service setup but on the last step I'm getting "Looks like something went wrong. Try again. For help, contact Salesforce.".
I have enabled user as Chat user as well as Service Cloud user and using community URL as website URL. Please assist..User-added image