I keep getting this error when I click 'Check Challenge': 'Challenge Not yet complete... here's what's wrong:
Case escalation failed to assign a task to the owner.'
I can't figure out what I've done wrong! The rule works exactly as it is supposed to.
This is the task information:
Please help! Thanks!
Challenge not yet complete... here's what's wrong:
An account with a related opportunity did not calculate the correct potential value.
The task was to Create a rollup summary field that determines the potential value of the opportunities associated with an account.
Add a custom field to the standard account object that provides a rollup summary of the total expected revenue from all related opportunities.The rollup summary field should be labeled 'Potential Value' and have the Field Name of 'Potential_Value'. The resulting API name should be 'Potential_Value__c'.
The rollup summary should calculate the total expected revenue of all the opportunities related to the account.
Here is a snap shot of my work. Any suggestions as to why this is failing?