Hello,

After having been succesfull in Sandox, I'm loading UserTerritory2Association entries in Production (insert operation).
The load always fails with the message "invalid cross reference id". 
There is no additional indication about which ID is invalid (but I strongly doubt it is the case).

This operation was tested succesfully on a Sandbox which has been created/refreshed less than 24 hours ago.

The file to load is quite simple like in the excerpt below:

UserID,TerritoryId
0050O000008RxE5QAK,0MI0O0000004W0MWAU

IDs have been verified and really display a record (User and Territory) at each invocation.

What's happening ? Is it possible to perform this operaiton in Production ? 

Thank you for your help

FB

Hello,

After having been succesfull in Sandox, I'm loading UserTerritory2Association entries in Production (insert operation).
The load always fails with the message "invalid cross reference id". 
There is no additional indication about which ID is invalid (but I strongly doubt it is the case).

This operation was tested succesfully on a Sandbox which has been created/refreshed less than 24 hours ago.

The file to load is quite simple like in the excerpt below:

UserID,TerritoryId
0050O000008RxE5QAK,0MI0O0000004W0MWAU

IDs have been verified and really display a record (User and Territory) at each invocation.

What's happening ? Is it possible to perform this operaiton in Production ? 

Thank you for your help

FB