In the lesson for "Create Professional Emails in the Feed", I am having an issue with the "Check Challenge" feature:

"Challenge Not yet complete... here's what's wrong:
The Trailhead Service Email Template does not appear to be using the Account Name field."

My email template contains the following fields:

{!Case.Account}

{!Contact.FirstName}

{!Contact.LastName}

It does not seem to recognize the {!Case.Account} for the Account Name requirement.  Am I selecting the wrong merge field?

To those who still struggle . . . :-)
Just follow according to number.














https://developer.salesforce.com/forums/?id=906F0000000B2C0IAK
https://developer.salesforce.com/forums/?id=9060G000000ICinQAG

Hope you find it helpful.