• Nilesh Kumavat
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We have enabled a Login Discovery page for our community and we want our community user should log in by using email or phone number. We implemented a custom Identity verification to send verification code to email/phone and verify it. So in this functionality, we are facing a permission issue to send verification code for Phone number. Functionality sends verification code to email but not for phone. Details are as follows.

Error Message: User/Org configuration error: Could not send code due to: User/Org/Community settings does not allow phone verification

Community Profile permissions added:
Multi-Factor Authentication for User Interface Logins

Session Setting Permission:
Let users verify their identity by text (SMS) - Enabled

We have checked all related knowledge articles and tried setting related to profiles, org-wide, user wise. but still no luck. 

Please help us to resolve this issue ASAP.
 
We have enabled a Login Discovery page for our community and we want our community user should log in by using email or phone number. We implemented a custom Identity verification to send verification code to email/phone and verify it. So in this functionality, we are facing a permission issue to send verification code for Phone number. Functionality sends verification code to email but not for phone. Details are as follows.

Error Message: User/Org configuration error: Could not send code due to: User/Org/Community settings does not allow phone verification

Community Profile permissions added:
Multi-Factor Authentication for User Interface Logins

Session Setting Permission:
Let users verify their identity by text (SMS) - Enabled

We have checked all related knowledge articles and tried setting related to profiles, org-wide, user wise. but still no luck. 

Please help us to resolve this issue ASAP.