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  • pilli brahmananda
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how to write a test class knowledge__DataCategorySelection and knowledge articles

knowledge__DataCategorySelectionplease help me how to write a test class in knowledge__DataCategorySelection and knowledge articles 
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How to use Chat Transcripts in live agent ?

1.How to use Chat Transcripts in live agent  from the earlier saved chat ?
 2.How to format the label an chat window ?