Hello,

I am working in a B2B environment and the vast majority (if not all) of the Cases created are from Web-to-Case submission. I've done some research and it seems that the most efficient way of auto-assigning my Entitlement (only one Entitlement for all Accounts) is through an Apex trigger. Can anyone help with the most efficient way of doing this? Only one Entitlement, wanting to auto-assign to every Case that is created through Web-To-Case.

Thank you!