Hi, I work at an organization without an in house developer. I'm hoping to determine how to address the following error message:

Apex trigger SyncCasesWithActivityHistories caused an unexpected exception, contact your administrator: SyncCasesWithActivityHistories: execution of AfterUpdate caused by: System.NullPointerException: Attempt to de-reference a null object: Class.ActivityHistoriesToCaseSyncer.TaskCounts.getDirectionForType: line 34, column 1

This error seems to occur randomly from time to time when saving routine information.

Thanks,

Rebecca