I'm getting an unknown error when a specific user is running flows: Null. I can't ffigure out what is causing this. The flow errow email doesn't event saying what element is causing the problem.

Any ideas?

"Error Occurred During Flow "XXX": null"

DECISION: CommentsGatekeeper_D
Skipped this outcome because its conditions weren't met: CommentsGatekeeper_D_over10
Outcome conditions:
{!var_casecommentshistorycounter} (4) Greater than 9

Default outcome executed.
LOOP: LoopCaseCommentsHistoryCollection
Loop Through: [00a2H000012frkEQAQ,00a2H000012ewusQAA,00a2H000012e0WmQAI,00a2H000012e02SQAQ,00a2H000012d2uiQAA,00a2H000012cv4QQAQ]
Iteration: 4
Current value of {!var_list_casecommentshistorydetails}: 00a2H000012d2uiQAA
FAST LOOKUP: GetCommentHistoryOwnerDetails
Find all User records where:
Id Equals {!var_list_casecommentshistorydetails.CreatedById} (00580000004UwUxAAK)
Store those records in {!var_user_commenthistoryownerdetails}.
Save these field values in the variable: Id, Full_Name__c
Result
Successfully found records.
ASSIGNMENT: CaseCommentsHistoryListCounter
{!var_casecommentshistorycounter} Add 1
Result
{!var_casecommentshistorycounter} = "5" Salesforce Error ID: 349092914-4472 (1180936239)


 

I have a flow that creates a case record complete with all the required fields in our org.

A user got this error today when in fact he should not have any problems (with permissions) as he can manually create a case in the same account using the same information on the required fields below:

CREATE RECORDS: CreateCase
Create one Case record where:
AccountId = {!var_account_accountdetails.Id} (0012H00001ZmaQ5QAJ)
Case_Severity__c = {!var_input_caseseverity} (Level 4 - Medium)
ContactId = {!var_contact_inputcasecontactdetails.Id} (0032H000029n6cZQAQ)
Contact_ID__c = {!var_input_caseincontactid} (124264755996)
Description = {!var_input_casedescription} (Blah blah blah)
RecordTypeId = {!var_input_caserecordtypeid} (01280000000UEY8AAO)
Status = New
Subject = {!var_input_casesubject} (Blah blah blab)
Result
Failed to create record.



Error Occurred: This error occurred when the flow tried to create records: INVALID_FIELD_FOR_INSERT_UPDATE: Unable to create/update fields: AccountId. Please check the security settings of this field and verify that it is read/write for your profile or permission set.. You can look up ExceptionCode values in the SOAP API Developer Guide (https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_calls_concepts_core_data_objects.htm" style="color:blue; text-decoration:underline).

Salesforce Error ID: 1800926596-101921 (1807610849)



 

I'm getting an unknown error when a specific user is running flows: Null. I can't ffigure out what is causing this. The flow errow email doesn't event saying what element is causing the problem.

Any ideas?

"Error Occurred During Flow "XXX": null"

DECISION: CommentsGatekeeper_D
Skipped this outcome because its conditions weren't met: CommentsGatekeeper_D_over10
Outcome conditions:
{!var_casecommentshistorycounter} (4) Greater than 9

Default outcome executed.
LOOP: LoopCaseCommentsHistoryCollection
Loop Through: [00a2H000012frkEQAQ,00a2H000012ewusQAA,00a2H000012e0WmQAI,00a2H000012e02SQAQ,00a2H000012d2uiQAA,00a2H000012cv4QQAQ]
Iteration: 4
Current value of {!var_list_casecommentshistorydetails}: 00a2H000012d2uiQAA
FAST LOOKUP: GetCommentHistoryOwnerDetails
Find all User records where:
Id Equals {!var_list_casecommentshistorydetails.CreatedById} (00580000004UwUxAAK)
Store those records in {!var_user_commenthistoryownerdetails}.
Save these field values in the variable: Id, Full_Name__c
Result
Successfully found records.
ASSIGNMENT: CaseCommentsHistoryListCounter
{!var_casecommentshistorycounter} Add 1
Result
{!var_casecommentshistorycounter} = "5" Salesforce Error ID: 349092914-4472 (1180936239)


 

I have a flow that creates a case record complete with all the required fields in our org.

A user got this error today when in fact he should not have any problems (with permissions) as he can manually create a case in the same account using the same information on the required fields below:

CREATE RECORDS: CreateCase
Create one Case record where:
AccountId = {!var_account_accountdetails.Id} (0012H00001ZmaQ5QAJ)
Case_Severity__c = {!var_input_caseseverity} (Level 4 - Medium)
ContactId = {!var_contact_inputcasecontactdetails.Id} (0032H000029n6cZQAQ)
Contact_ID__c = {!var_input_caseincontactid} (124264755996)
Description = {!var_input_casedescription} (Blah blah blah)
RecordTypeId = {!var_input_caserecordtypeid} (01280000000UEY8AAO)
Status = New
Subject = {!var_input_casesubject} (Blah blah blab)
Result
Failed to create record.



Error Occurred: This error occurred when the flow tried to create records: INVALID_FIELD_FOR_INSERT_UPDATE: Unable to create/update fields: AccountId. Please check the security settings of this field and verify that it is read/write for your profile or permission set.. You can look up ExceptionCode values in the SOAP API Developer Guide (https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_calls_concepts_core_data_objects.htm" style="color:blue; text-decoration:underline).

Salesforce Error ID: 1800926596-101921 (1807610849)