• Ravi Mori
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Hello All,
We need to allow user to upload images from Workorder Line Item in FSL Mobile Application. So we have created one "Field Service Mobile Flow" by referring below blog.
https://help.salesforce.com/articleView?id=mfs_flow_image_upload.htm&type=5 (https://help.salesforce.com/articleView?id=mfs_flow_image_upload.htm&type=5" style="color:blue; text-decoration:underline)

It is working fine in Salesforce Web Application and Salesforce1 Mobile application but when we try to upload file from FSL Mobile application, it is not working. It is saying that Flow executed successfully but Files are not getting uploaded. Is there anything else we need to take care for FSL Mobile application?
Hello All,
We need to allow user to upload images from Workorder Line Item in FSL Mobile Application. So we have created one "Field Service Mobile Flow" by referring below blog.
https://help.salesforce.com/articleView?id=mfs_flow_image_upload.htm&type=5 (https://help.salesforce.com/articleView?id=mfs_flow_image_upload.htm&type=5" style="color:blue; text-decoration:underline)

It is working fine in Salesforce Web Application and Salesforce1 Mobile application but when we try to upload file from FSL Mobile application, it is not working. It is saying that Flow executed successfully but Files are not getting uploaded. Is there anything else we need to take care for FSL Mobile application?
Hello,

I'm trying to create a "Field Service Mobile Flow" which will let my users create cases in the FSL app.

I would like them capture the Case Information and let them upload images to this new case. I wouldn't mind having more than one screen to do it.

I didn't succeed (I've tested with iOS).

My approach was to have a mobile flow with a Screen to capture the Case Info and at the bottom, a File Upload component to let the user take pictures. After that, an Assignment and a Create Records are added to create the Case. The case gets created, but the images are not attached to the Case, in fact, the flow kind of dismiss these pictures and never upload them from FSL to SF.

I also tried to create the Case first, and then to refer to the Case.Id in the File Upload component to make sure the Case was created (and I had a valid Id to refer to) without success either.

Is there any other approach I should try to achieve my goal?

Thanks!