Hi there,

I'm on a professional plan with sales cloud. We send Leads to salesforce via Zapier. Every Lead should get an email. 

According to this article https://help.salesforce.com/s/articleView?id=000334297&type=1 it's expected behaviour, but provides two solutions. However, both solutions seem to require a higher plan than the professional one.

What to do? Contacting support feels like a joke to me, I am fiddling around with them already for 2 weeks.

Hi there,

I'm on a professional plan with sales cloud. We send Leads to salesforce via Zapier. Every Lead should get an email. 

According to this article https://help.salesforce.com/s/articleView?id=000334297&type=1 it's expected behaviour, but provides two solutions. However, both solutions seem to require a higher plan than the professional one.

What to do? Contacting support feels like a joke to me, I am fiddling around with them already for 2 weeks.